Send Orders to ProfitMetrics Using Make.com — Any E-Commerce Platform

Prerequisites

• ProfitMetrics Public ID — Dashboard → Settings → Website → Public ID
• API access to your e-commerce platform — You need to be able to retrieve order data (order totals, line items, shipping, customer info)
• Make.com account — Free plan supports low order volumes

How It Works

Every e-commerce integration follows the same pattern:

Order event (webhook or polling)
  → Fetch full order data from your platform's API
  → Transform to ProfitMetrics payload
  → GET https://my.profitmetrics.io/l.php?v=3uh&pid={PUBLIC_ID}&o={JSON}

The only thing that changes between platforms is how you get the order data (steps 1–2). The payload format and ProfitMetrics API call (steps 3–4) are always the same.

Step 1: Trigger on New/Updated Orders

Set up a trigger in Make.com for your platform. Most platforms support one of these approaches:

If your platform has a native Make.com module, use it — it handles authentication and pagination for you.

Filtering

You typically only want to send orders in a specific status (e.g. "Completed", "Paid", "Fulfilled"). Add a filter after the trigger module to check the order status before proceeding.

Step 2: Fetch Full Order Data

Depending on your trigger, you may already have the full order data, or you may need a second API call to get line items and shipping details. You need these fields from your platform:

Required Fields

Recommended Fields

Optional Fields

Step 3: Transform to ProfitMetrics Payload

Add a Code (JavaScript) module in Make.com to map your platform's order data into the ProfitMetrics format.

Payload Structure

{
  "id": "12345",
  "ts": 1710700000,
  "orderEmail": "customer@example.com",
  "currency": "EUR",
  "priceTotalExVat": 80.00,
  "priceTotalInclVat": 100.00,
  "products": [
    { "sku": "WIDGET-01", "qty": 2, "priceExVat": 40.00 }
  ],
  "shippingCountry": "DK",
  "shippingZipcode": "2100",
  "priceShippingExVat": 5.00,
  "shippingMethod": "Standard Shipping",
  "shippingWeight": 1.5,
  "paymentMethod": "Credit Card",
  "customerFirstname": "Jane",
  "customerLastname": "Doe",
  "customerPhone": "4512345678"
}

Field Reference

Product Line Items

Each item in the products array:

Items without a SKU are excluded from the array.

Example JavaScript (Make.com Code Module)

Adapt the input variable names to match your platform's module output:

// Input variables (set these in the Code module's Input section):
// - order: the order object from your platform's module
// - PUBLIC_ID: your ProfitMetrics Public ID

const ts = Math.floor(new Date(order.date_created).getTime() / 1000);

const products = order.line_items
  .filter(li => li.sku)
  .map(li => ({
    sku: String(li.sku),
    qty: Number(li.quantity),
    priceExVat: Number(li.price_excl_tax),
  }));

const pmOrder = {
  id: String(order.id),
  ts,
  orderEmail: order.customer_email || "",
  currency: order.currency || "EUR",
  priceTotalExVat: Number(order.total_excl_tax),
  priceTotalInclVat: Number(order.total_incl_tax),
  products,
  shippingCountry: order.shipping_country_code || "",
  shippingZipcode: order.shipping_zip || "",
  priceShippingExVat: Number(order.shipping_cost_excl_tax || 0),
  shippingMethod: order.shipping_method || "",
  shippingWeight: products.reduce((sum, p) => sum + (p.weight || 0) * p.qty, 0),
  paymentMethod: order.payment_method || "",
  customerFirstname: order.billing_first_name || "",
  customerLastname: order.billing_last_name || "",
  customerPhone: (order.billing_phone || "").replace(/^\+/, ""),
};

return {
  pid: PUBLIC_ID,
  v: "3uh",
  o: JSON.stringify(pmOrder),
};

Step 4: Send to ProfitMetrics

Add an HTTP → Make a request module with the following settings:

No authentication is needed for this call.

Troubleshooting

For unresolved issues, contact support@profitmetrics.io.