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Setting Up the ProfitMetrics Profit Variable in Server-Side GTM

The ProfitMetrics Profit variable calculates the gross profit of an order in real time and returns the value into your server-side GTM container. You can then use that profit value in any tag — for example, to send profit to a Google Campaign Manager Floodlight or a Google Analytics purchase event.

What You Need

Before configuring the variable, make sure you have the following ready.

Requirement Details
ProfitMetrics account An active ProfitMetrics website with product cost data configured
Public ID Found on the Websites page in ProfitMetrics, under the Public ID column
API key Request one from support@profitmetrics.io
Server-side GTM A working server container that receives a purchase event with order data
Fallback costs Configured under Expenses > Fallback costs in ProfitMetrics

To request your API key from the ProfitMetrics support team, please feel free to use the following template:

Hi ProfitMetrics,

Please create a server-side GTM variable API key for the website below:

Public ID:
URL: https://example.com

Installing the Template

The variable ships as a custom template file (.tpl) which you import into your server-side GTM workspace.

  1. Download the template file from this Google Drive link.
  2. In server-side GTM, go to Templates → Variable Templates → New.
  3. In the template editor, open the menu (three dots, top right) and choose Import. Select the downloaded .tpl file.
  4. Save the template and close the editor.
  5. Go to Variables → New → User-Defined Variable, then select ProfitMetrics - Profit from the custom variable types.


Profitmetrics data

This is the main configuration block. It connects the variable to your ProfitMetrics account and provides the order-level fields used in the profit calculation.

Field Description
Profitmetrics Public ID Your website's Public ID from the Websites page in ProfitMetrics (Required)
Profitmetrics API key The API key issued to your account (Required)
Shipping weight (grams) Order shipping weight, in grams (Optional)
Shipping method Shipping method name, e.g. "Express", "Standard" (Optional)
Payment method Payment method name, e.g. "Credit card", "PayPal" (Optional)

If Shipping weightShipping method, or Payment method are not available on a given order, ProfitMetrics uses the fallback values configured under Expenses > Fallback costs for that website. Leave these fields empty if you want the fallbacks to apply.


VAT information

These checkboxes describe whether the values in your purchase event already include VAT. The variable strips VAT before sending values to ProfitMetrics, so the settings need to match what your platform actually sends.

Setting What it means
Total value is tracked including VAT The value field on your event already has VAT included
Shipping is tracked including VAT The shipping field on your event already has VAT included
Product value is tracked including VAT Product price values inside items already have VAT included
Vat rate (%) Your VAT percentage as a number — for 25% VAT, enter 25

The Vat rate (%) field only appears when at least one of the three checkboxes above is enabled. If your VAT settings are wrong, ProfitMetrics will calculate incorrect profit. If you are unsure, check a sample order against your platform admin.


Event data the variable reads automatically

The variable reads the following fields directly from the purchase event in your server container. You do not need to map them manually unless you want to override one of them.

Event field Used as
transaction_id Order ID
value Total order value
currency Currency code
shipping Shipping cost
coupon Voucher code
user_data.email Customer email
user_data.phone_number Customer phone
user_data.address[0].country Shipping country
user_data.address[0].postal_code Shipping zipcode
items[].item_id Product SKU
items[].quantity Product quantity
items[].price Product price

If transaction_id is missing from the event, the variable returns nothing and the calling tag does not receive a value.


Overwrite event data (optional)

Use this section if you need to replace any of the standard fields before they are sent to ProfitMetrics — for example, if your event uses a different identifier as the order ID, or if you want to hash an email before sending.

Each row has two columns: Field (a dropdown of supported field names) and Value (a literal string or a GTM variable reference). Values set here always take priority over the auto-read event data.

Group Available fields
Order idtscurrencyvoucherCode
Customer orderEmailorderEmailMD5orderEmailSHA256customerPhonecustomerPhoneMD5customerPhoneSHA256
Shipping shippingMethodshippingCountryshippingZipcodeshippingWeight
Payment paymentMethod
Pricing priceShippingExVatpriceTotalExVatpriceTotalInclVat
Products products

Profit metrics Order overrides (optional)

Use this section to manually override individual cost fields or the calculated profit on a per-order basis. This is useful when you have known costs that ProfitMetrics cannot derive from the order itself.

Field Use case
shippingCostExVat Override the calculated shipping cost
paymentCostExVat Override the calculated payment processing cost
extraCostExVat Add an additional one-off cost to the order
grossProfitExVat Override the calculated gross profit value entirely

Output

The variable returns one of two values per order. Pick the one you need in the tag that consumes this variable.

Output type Returned value
Profit The calculated gross profit, returned as a number
Currency code The currency code of the order, e.g. USDEURGBP

If you need both values in the same tag, create two instances of the variable — one set to Profit and another set to Currency code.


Using the variable in a tag

Once the variable is configured, reference it from any server-side tag that needs the profit value. Common use cases:

  • Send profit as the revenue value for your 'PM Gross Profit - Browser' conversion action.
  • Send profit as the purchase value to a Google Analytics property, or add it as a custom metric to an existing property purchase event.

The variable resolves once per request, so multiple tags that read it within the same request all receive the same value without triggering a second calculation.


Troubleshooting

If the variable returns no value or an unexpected value, enable Log to console in the variable settings and run the request again in the server-side GTM Preview mode. The console output shows the data being sent and the response received.

Symptom Likely cause
Variable returns nothing The event has no transaction_id, or the call to ProfitMetrics failed
Wrong profit value VAT settings do not match the actual event data, or fallback costs are missing in ProfitMetrics
Authentication error in console Wrong Profitmetrics Public ID or Profitmetrics API key
Same value across different orders in preview Result cached for a repeat transaction_id within the same request — preview a new request with a different order
Profit is reasonable but missing shipping or payment cost Fallback costs not configured under Expenses > Fallback costs
Profit calculated as if the order had no products The items array is malformed — the variable expects each item to have item_idquantity, and price. If those fields are missing or named differently (e.g. id or sku), products cannot be matched to their costs in ProfitMetrics

 

For anything not covered here, contact support@profitmetrics.io.