HOW TO SET UP ENHANCED CONVERSIONS IN GOOGLE TAG MANAGER(GTM) USING A USER-PROVIDED DATA EVENT TAG
Google Tag Manager recently removed the option of adding user-provided data, such as a customer email address, directly to the Google Ads conversion tag. They have now introduced a separate 'Google Ads User-Provided Data Event' tag which can be used instead. The following article shows how to set this up.
Part 1: Create the User Defined Variable
Part 2: Create Conversion Tracking Tag
Part 1: Create the User Defined Variable
- Go to https://tagmanager.google.com/
- Click Variables
- Then, under User Defined Variables click New
- Name this tag 'User-Provided Data' and click the variable configuration.
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Select User-Provided Data
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Select the "Email" option and choose your email variable (the email variable should be populated with the customer's email address on the purchase event or thank-you page of your website, preferably from the datalayer)
- Click Save
Part 2: Create Conversion Tracking Tag
- Click Tags
- Click New
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Click Google Ads
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Click Google Ads User-provided Data Event
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Add your Conversion ID from Google Ads (without the 'AW-' part)
- Under User-provided Data select the variable created earlier
- Click on Triggering
- Select your purchase event or other order completion trigger
- Click save
Next we need to setup tag sequencing to ensure that our User-provided data event tag loads before the Google Ads conversion tag
- Open your Google Ads Conversion Tracking tag
- Click the pencil icon to edit the tag
- Click Advanced Settings and then Tag Sequencing.
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Click Fire a tag before ProfitMetrics - Revenue fires, or whatever your conversion tag is called
- Click Select tag
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Choose your User-provided data event tag from earlier
- Click Save
And that's it!
NOTE: If you are adding these for the Conversion Booster tags, make sure to repeat this process, one for Profit and one for Revenue