Skip to content
Contact Support
  • There are no suggestions because the search field is empty.

How to reactivate your ProfitMetrics account?

Please follow the steps below to complete the billing profile and reactivate your account and subscription (for Non-Shopify customers):

  1. Click here to log in to our billing platform. (Make sure to use the email associated with your account.)

  2. Go to “Payment Methods” and add a credit card.

    Chargebeeportal Workflow - Step 1

  3. Go to “Billing & Shipping Addresses” and enter your billing information.

    Chargebeeportal Workflow - Step 1 (2)

  4. At the top of the screen, click on the subscription marked as “Canceled.”

    How To Reactivate A Subscription On Chargebee - Step 1

  5. Click “Reactivate Subscription.”

    How To Reactivate A Subscription On Chargebee - Step 2 (1)

  6. Click “Confirm.”

    How To Reactivate A Subscription On Chargebee - Step 3 (1)

✅ Your account will be reactivated within 24 hours on working days.

📌 To speed up the process, we recommend replying to your existing support ticket to confirm the reactivation or reaching out directly to billing@profitmetrics.io for faster assistance.