--- title: How to grant collaborator access to ProfitMetrics support in Shopify description: Follow the steps below to grant access to ProfitMetrics support --- [Skip to content](https://knowledge.profitmetrics.io/how-to-grant-colaboratoer-access#main-content) [![ProfitMetrics logo black version](https://knowledge.profitmetrics.io/hs-fs/hubfs/pm_logotype_blue.png?width=193&height=28&name=pm_logotype_blue.png)](https://knowledge.profitmetrics.io/?hsLang=en) Open main navigation Close main navigation - [Contact Support](https://knowledge.profitmetrics.io/kb-ticket/new) [Contact Support](https://knowledge.profitmetrics.io/kb-ticket/new?hsLang=en) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://knowledge.profitmetrics.io/?hsLang=en) 2. [E-commerce Platforms](https://knowledge.profitmetrics.io/e-commerce-platforms?hsLang=en) 3. [Shopify](https://knowledge.profitmetrics.io/e-commerce-platforms?hsLang=en#shopify) # How to grant collaborator access to ProfitMetrics support in Shopify ## Follow the steps below to grant access to ProfitMetrics support Click here to read [all knowledge base articles for Shopify](https://knowledge.profitmetrics.io/shopify?hsLang=en) --- [Part 1: Find your "Collaborator Request Code"](https://knowledge.profitmetrics.io/how-to-grant-colaboratoer-access#part1) [Part 2: Accept ProfitMetircs request and grant permission to "Manage and add custom pixels"](https://knowledge.profitmetrics.io/how-to-grant-colaboratoer-access#part2) --- ### Part 1: Find your "Collaborator Request Code" 1. Login to [Shopify admin](https://admin.shopify.com/) 2. Click **Settings** ![How to Access Settings in Shopify Store - Step 6](https://knowledge.profitmetrics.io/hs-fs/hubfs/How%20to%20Access%20Settings%20in%20Shopify%20Store%20-%20Step%206.png?width=670&height=375&name=How%20to%20Access%20Settings%20in%20Shopify%20Store%20-%20Step%206.png) 3. Click **Users and permissions** ![How to Access and Adjust User Permissions in Shopify - Step 3 (1)](https://knowledge.profitmetrics.io/hs-fs/hubfs/How%20to%20Access%20and%20Adjust%20User%20Permissions%20in%20Shopify%20-%20Step%203%20(1).png?width=670&height=375&name=How%20to%20Access%20and%20Adjust%20User%20Permissions%20in%20Shopify%20-%20Step%203%20(1).png) 4. Copy the **"Collaborator Request Code"** ![How to Access and Adjust User Permissions in Shopify - Step 5](https://knowledge.profitmetrics.io/hs-fs/hubfs/How%20to%20Access%20and%20Adjust%20User%20Permissions%20in%20Shopify%20-%20Step%205.png?width=670&height=375&name=How%20to%20Access%20and%20Adjust%20User%20Permissions%20in%20Shopify%20-%20Step%205.png) 5. Send a reply to the existing conversation with ProfitMetrics support and write the following: ``` Hi ProfitMetricsPlease request access to our Shopify store: YOUR_MYSHOPIFY_URLCollaborator Request Code: YOUR_CODE ``` 6. Check your email and approve the request once it has been sent. --- ### Part 2: Accept ProfitMetrics request and grant permission to "Manage and add custom pixels" 1. Click "Settings" ![Google Chrome, Mail, and Brave Browser Workflow - Step 1](https://knowledge.profitmetrics.io/hs-fs/hubfs/Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%201.png?width=670&height=375&name=Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%201.png) 2. Click **"Users and permissions"** ![Google Chrome, Mail, and Brave Browser Workflow - Step 2](https://knowledge.profitmetrics.io/hs-fs/hubfs/Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%202.png?width=670&height=375&name=Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%202.png) 3. Click **"Review request"** ![Google Chrome, Mail, and Brave Browser Workflow - Step 3](https://knowledge.profitmetrics.io/hs-fs/hubfs/Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%203.png?width=670&height=375&name=Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%203.png) 4. Under "**Store permissions"** click **"Store settings"** ![Google Chrome, Mail, and Brave Browser Workflow - Step 4](https://knowledge.profitmetrics.io/hs-fs/hubfs/Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%204.png?width=670&height=375&name=Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%204.png) 5. Check **"Manage and add custom pixels" ![Google Chrome, Mail, and Brave Browser Workflow - Step 5](https://knowledge.profitmetrics.io/hs-fs/hubfs/Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%205.png?width=670&height=375&name=Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%205.png)** 6. Click **"Accept request"** ![Google Chrome, Mail, and Brave Browser Workflow - Step 8](https://knowledge.profitmetrics.io/hs-fs/hubfs/Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%208.png?width=670&height=375&name=Google%20Chrome%2c%20Mail%2c%20and%20Brave%20Browser%20Workflow%20-%20Step%208.png) 7. Send a reply to the existing conversation with ProfitMetrics support and write the following: ``` Request has been accepted and permission to Manage and add custom pixels has been granted. ``` - [Getting Started](https://knowledge.profitmetrics.io/getting-started?hsLang=en#main-content) - [Learn the Basics](https://knowledge.profitmetrics.io/getting-started?hsLang=en#learn-the-basics) - [Prepare for Onboarding](https://knowledge.profitmetrics.io/getting-started?hsLang=en#prepare-for-onboarding) - [Account Setup](https://knowledge.profitmetrics.io/getting-started?hsLang=en#account-setup) - [E-commerce Platforms](https://knowledge.profitmetrics.io/e-commerce-platforms?hsLang=en#main-content) - [Shopify](https://knowledge.profitmetrics.io/e-commerce-platforms?hsLang=en#shopify) - [WooCommerce](https://knowledge.profitmetrics.io/e-commerce-platforms?hsLang=en#woocommerce) - [Magento](https://knowledge.profitmetrics.io/e-commerce-platforms?hsLang=en#magento) - [PrestaShop](https://knowledge.profitmetrics.io/e-commerce-platforms?hsLang=en#prestashop) - 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